 |
 |  |  |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Frequently Asked Questions
What
videotape formats can you accept?
Can you copy a movie or program that I bought
at a store to DVD?
What about tapes from on-air broadcasts?
Will the quality of my video be as good as the
quality of the DVDs I buy?
How do you prevent my tape from being lost
or damaged?
Can I get multiple DVDs from one tape (for
a discount?)
Can I combine a couple different tapes
onto one DVD?
Can scenes from several different tapes
be put on one DVD?
If my tape is too long for one DVD, can it be
split onto a couple discs?
Will you make a DVD from a tape I have
edited?
Will the DVD play on any DVD
player?
Can I play DVDs on my computer?
Can you convert my home reel-to-reel movies to
DVD?
If
I want to do some home editing can I transfer video from a DVD onto
my computers hard disk for editing?
What copy protection does Electronic Canvas
put on the DVD?
Why do you spell Disc with a "c" at
the end instead of a "k"
What
videotape formats can you accept?
We
accept VHS, VHS-C, S-VHS, 8mm, High-8mm, Digital 8mm, and DV for immediate
processing. We can make special arrangements for Beta, DV-CAM, or
3/4" videotapes and PAL to NTSC conversion.
Can you copy a movie or program that I bought at a store to DVD?
We cannot copy any tape for which you do not own the copyright. Owning a prerecorded tape or DVD does not usually give you the right to make a copy. We cannot transfer the content even if no copyright notice is found on the outside of the tape. Most purchased tapes have a copyright notice in the video as well as a copyright notice on the video. In addition the tapes may be protected with Macrovision or some other copy protection scheme. Our equipment detects the presence of any copy protection signals and immediately ceases copying.
What about tapes from on-air broadcasts?
Many on-air broadcasts are copyrighted, but they will not contain the same type of copy protection as a prerecorded tape. Our equipment can't automatically determine that it is copyrighted. We rely on our customers to confirm that the material presented to us can be legally transferred to a different media.
Will the quality of my video be as good as the quality of the DVDs I buy?
The DVD cannot be better than the original tape. The quality of the DVD can be very close to the original tape quality if it is processed professionally.
How do you prevent my tape from being lost or damaged?
We handle tapes carefully, maintain our equipment well and store the tapes securely while they are awaiting processing. Our production process insures that your tapes with and DVDs will be returned to you.
Some customers choose to make and keep a copy before sending the original.
Can I get a discount on multiple DVDs
from one tape?
Yes. Please contact customer service at service@ecanvas.biz
Can I combine a couple different tapes onto one DVD?
Each DVD can hold about 2 hours of material. Putting multiple tapes onto one disc can be done. Check out our order form or consumer price list for today's prices.
Can scenes from several different tapes be put on one DVD?
YES! We just introduced EZ-EDIT for video at the McLeod county fair in August 2006. With this package you get an EZ-EDIT proofing DVD that has the tape name at the top of the frame and a serial number on each frame. You tell us which scenes you would like on your final film and we'll create a custom DVD with only the content you want.
If my tape is too long for one DVD, can it be split
onto a couple discs?
Yes, but you will be charged for each DVD created. If you have material with very little motion, such as a lecture or a concert filmed using a tripod, we may be able to squeeze more than 2 hours onto a single DVD. Please let us know in advance if you prefer additional discs or a slight reduction in quality.
Will you make a DVD from a tape I have edited?
Certainly! Sharing productions is the most enjoyable part of a creative effort. DVDs allow you to easily share your productions whether they are home movies, training materials or background for a corporate meeting.
Will the DVD play on any DVD player?
Most
newer DVD players will play the discs we create without a problem.
We maintain a list of compatible players. If you have any doubt about
the ability of your player to play our discs, please contact us and
we will check your player against our compatability list.
Can I play DVDs on my computer?
If your computer has a DVD drive and the right software you can play the DVD right on your computer screen.
Can you convert my home reel-to-reel movies to DVD?
Yes! We have telecine equipment which meets our demanding quality standards to convert your treasured 8mm, Super8, Super8 with sound, and 16mm to DVD. This is some of the finest quality you can get outside of Hollywood. We capture static images directly from the film emulsion and use our digital systems to make it play back on the TV at the right speed keeping the images very crisp.
If I want to do some home editing can
I transfer video from DVD to my computer's hard disk for editing?
We provide AVI, MPV and MPA files for use in your home editing systems if you desire.
What copy protection does Electronic Canvas put on
the DVD?
None.
How Many slides fit on a Disc?
We scan slide in an uncompressed format and then convert that to JPEG so it is easy to show slide on a DVD player that can play slides. The TIFF (uncompressed files) are usually saved on a DVD-DATA disk Each TIFF Slide takes about 51MB when scanned at 4000 dpi so you can save about 75 on a DVD. The JPEGS are MUCH smaller so you can save about 500 on a CD.
Why do you spell Disc with a "c" at the end instead of a "k"?
Discs which store information optically end with a "c", while magnetic media ends with a "k". The original laser discs were made by a company called Discovision, which might explain where the "c" came from!